“I recently purchased a refurbished Synapt G2 from LCMS Services Ltd, it was a brilliant experience. I have just started my own academic research group in Copenhagen, and this was my first instrument installation. Steve performed proteomics and glycosaminoglycan applications on samples I use in the lab, as well as provided a huge amount of time to aid a first-time mass spec installer. Steve instructed me with precise details for gas lines, electric ports, instrument dimensions, noise levels and delivery, the instrument arrived and was installed efficiently without any issues, which demonstrates the experience and diligence from the team. The instrument has been up and running for 3 months and I’m very happy with the Synapt G2, it is performing brilliantly in all of our applications.“
Assistant Professor Rebecca Miller.
“Steve was extremely helpful in diagnosing our instrument problems remotely, always replying promptly and demonstrating his obvious in depth knowledge of the Waters LCT and GCT instruments in his answers. He helped us bring 2 aged instruments back to life! ” –
Dr Catherine Botting – Research Fellow, Honorary lecturer and head of the BRSC Mass Spectrometry and Proteomics facility at University of St Andrews.
“Not only is Steve an excellent engineer for the servicing we required on our Waters LCMS and GCT, he has successfully performed diagnostics and repairs when the instruments has broken down and is very happy to give general advice and pointers on how to get the most out of the machines. I wouldn’t contact anyone else for support on these instruments! ” –
Craig Portsmouth PhD, of the University of Manchester Institute of Biotechnology.